EndoAI · Support

How can
we help?

A little guidance, whenever you need it.
Find answers below, or get in touch.

Start here

A few helpful answers.

What is EndoAI?

Using EndoAI

EndoAI is an endometriosis symptom tracker. Record pain, symptoms and cycle information, look back at your own patterns, and organise records for healthcare appointments. It supports tracking and educational observations. It does not provide medical advice or replace professional medical care.

How do I sign in?

Account & login

You can sign in with Apple, Google, or an email and password. If you don't receive a password-reset or confirmation email, check your spam folder and make sure you entered the correct address.

How do I export or delete my data?

Privacy & data

Open the Profile tab in the app. You can export your account and health data as a JSON file, or delete your account and associated data. Deletion removes account and health data from active application systems. A minimal non-identifying deletion event record may be retained for security and compliance. You can also email hello@endoaiapp.co.uk with the subject “Delete My Account”.

What is EndoAI Plus and how do I manage it?

Subscriptions

EndoAI Plus is an optional subscription. The subscription screen in the app shows the available features and current pricing. Monthly or annual subscriptions are managed through the Apple App Store or Google Play Store. Manage or cancel your subscription through the store you used to purchase it. Use “Restore purchases” in EndoAI if you need to restore an existing purchase.

Does EndoAI work offline?

Tracking symptoms

Daily check-ins are designed to save on your device and sync automatically when you're back online. Keep EndoAI installed and allow syncing to finish before changing or resetting your device.

Is my health data private?

Privacy & data

Your health data is protected with Row-Level Security, which restricts normal signed-in account access to that account’s records. Authorised server-side functions may access data only where needed to operate documented features. Data is protected in transit and at rest. We never sell your data or use it to advertise to you. See our Privacy Policy for full detail.

How does EndoAI support healthcare conversations?

Using EndoAI

EndoAI shares observations and patterns from the information you log to help you and your healthcare professional have a more informed conversation. Educational observations are discussion points to review with a qualified healthcare professional. EndoAI does not provide medical advice or replace professional medical care.

Here for your questions

Still need
a hand?

For help with EndoAI, email our support team.

hello@endoaiapp.co.uk

Privacy and data questions: hello@endoaiapp.co.uk

EndoAI supports symptom tracking, educational observations and appointment preparation. It does not provide medical advice or replace professional medical care. NICE guideline NG73 provides educational context. If you are worried about your symptoms, contact a qualified healthcare professional. In an emergency, call 999 (UK) or your local emergency number.